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November 13, 2013. I recently had Jon from Plumbbob in to install a new boiler for me in my fifties built property. Out of the seven companies I had in to quote for the job Jon came across as the most professional and who cared most about doing a good job. He also offered the best after care of all the competitors. He fully explained all the options available in simple layman's terms at first then more in depth when I had specific technical questions. The install was a bit of a tricky one as the location for the boiler was tight for space but Jon was able to make it work in the space he had. As I suspected the install into an older house with an old heating system threw up some unexpected issues and minor complications. I was secretly dreading this as I thought it would give to that long, slow intake of breath through the pursed lips of a tradesman followed by "Well you see the thing about it is….. " and the inevitable "I could do it for you….but it's going to cost ya….". This didn't happen with Jon. It wasn't a problem. He was able to sort out everything in the end with a professional "can do" attitude. I'm also happy to report that despite the fact it took him a little longer than he'd planned, the extra work didn't cost us anything extra. Jon kept me informed every step of the way, explaining everything that was going on. They kept the place tidy and disruption to an impressive minimum. Despite finishing the job and leaving the house before we had got home from work on the third day, Jon came back in the evening to explain to us how it all worked. I was completely satisfied with the job they did. I'd happily recommend their services to anybody as they were quick, efficient thoughtful and professional throughout.
“Fantastic service!! Attended within half an hour to fix a pipe and job was complete swiftly, I would recommend this company without hesitation”
Our old boiler needed replacing in January 2013. We chose PlumbBob from three quotes, and we’ve been very happy with our decision. Jon gave well-informed advice on a new boiler and shower, made it clear exactly what needed doing, and was happy to explain options. He fitted the new boiler and shower quickly and efficiently – and dealt calmly with the inevitable problem-solving along the way, including the removal of a tricky bit of old pipework. His priority was clearly to do things as well as possible. Everything was left neat and tidy, and continues to work beautifully. Jon answers emails, and is impressively punctual. We’d recommend him without hesitation.
“Boiler service, work done as expected. Nice contact, got the appointment very fast and helped with warranty issue of the thermostat.”
Prompt, efficient, courteous, knowledgeable.
I first encountered PlumbBob in 1996 when my boiler stopped working in the early hours of the coldest night of the year. I noticed it at 5am and panicked. I called Jon and he came round within 20 minutes and literally saved the day! He was kind, friendly and explained the problems and what needed to be done. I haven’t used anyone else since for any minor central heating problems and boiler servicing. For any repairs, he always lets me know the estimated cost beforehand and is always on time and utterly dependable. I have recommended him to colleagues and every one has giving him glowing reviews.
Turned up when they said they would, did the work efficiently and left the place very tidy. The boiler is extremely good and Jon took time to explain how it worked and clearly has a lot of process engineering knowledge. Would certainly use Plumb bob again.
Jon has been our 'go to' boiler person for several years and we have recommended him to anyone needing this type of work. Having given our boiler CPR on several occasions he gave us the news that this time we needed to fit a new one. We trust Jon. He is reliable and fair.
I would recommend Plumbob without hesitation. In the process of getting quotes Jon always got back to me promptly to answer my questions about costs and services. Once I decided the work was organised and completed in an efficient and thorough way. They were professional and skilled and left the place clean and tidy. They even recycled the bricks from the old boiler plinth for the new flue! Finally once the boiler was installed and working Jon visited to give me a thorough explanation of how to use it most easily and economically. Plumbob made getting a new boiler a very satisfyingexperience!
Testimonial *I can thoroughly recommend Jon. Quick response to e-mails, turned up when he said he would, gave very helpful advice and carried out the work in a highly professional manner.zuixnk
I’ve used Jon from Plumbbob over the years for both of my properties — he’s not the cheapest, but is extremely knowledgeable, very realiable, and pleasant to work with. In the end I believe it always saves me money to hire quality people. I recommend him highly.
Really high quality work from these guys. Great to see people who care about the work they do. Can't recommend them highly enough.
We replaced an old back boiler (in the chimney) with a new condensing combi. Jon came round on the Friday at 6pm to look at what needed doing (a LOT of work), we had a quote emailed at midnight, and he started work on the Wednesday, finished Thursday, doing an excellent job and leaving the house cleaner than when he started! He installed a top of the range Worcester bosch which comes with an 8 year guarantee and he was the cheapest quote we had. We might get him back to replace our shower. Would definitely recommend him.
“Great job! Very impressed.
“Would definitely recommend. Very knowledgeable, polite and efficient. They discussed different options for the work, making sure I was fully informed and aware of how I could save a bit of money.”
“I needed to replace our ancient boiler with Combi version. Jon clearly explained what was involved and quoted a fair price, which he stuck to in spite of encountering an unexpected problem. The work was accomplished in 2.5 days by a very professional, and at the same very pleasant team. Why can’t all plumbers be like this?”
I've been calling on John at Plumb Bob for about 6 years now and I can totally recommend him. Although he's super busy (all the good traders ARE) he always manages to fit me in somehow and he always arrives on time and texts to say he's on his way. He's a great plumber who can fix anything but what's also useful is that he's a qualified electrician too so in jobs that involve both, he can do it all himself without you needing to get a separate electrician in. He's very friendly, and good for a chat about teen fiction while he works! But he has WAY too many sugars in his tea!